Why is my online store not visible? Need help!

Hello my store is invisible i don’t know why please help me

Hey there, @maro1 .

Thanks so much for coming to the Shopify Community today with your ‘invisible’ store situation. I’m very curious about your situation, and this question, so I’m excited to be assisting you with investigating.

I just have a few questions I want to ask you so I can better pinpoint exactly what may be going on here:

  • Can you tell me more about your store being ‘invisible’? What exactly do you mean by this?
  • Are you seeing any sort of error messaging at all that you could share with me here?
  • Do you have any screenshots of your issue that you’re able to share with us?
  • Do you have a link to your website that I can use to check things out?

When possible, please follow up with me with the request information, so we can continue working on this together!