Hey Guys,
My Shopify is charging GST on orders and I have not set it up to do this?
No settings are set to charge, it just randomly started charging GST, it states it’s charging 15% but it’s not even 15%?
I have gone through all the settings I know of to stop this and it still does it. m
Does anyone else have this issue and know how to sort it?
I have attached an image.
Thanks
Hi, @KLevien !
Great question. We can see that next to the GST line item it says (Included). This means that you have currently checked that tax is included in all your pricing. From your screenshot, we can see the total price has not been changed by this tax amount. It’s simply the product price + shipping = total price.
The explanation for how this tax amount is calculated is shared in our help document called include taxes in product prices. I’d recommend going through that help document in detail. It also explains how you can change this setting (Settings > Taxes), and the other options available.
Are you looking to charge tax on your products, or would you like tax to be included in the price? We have various tax set up guides listed in our Help Center depending on your country of business.
It’s your responsibility to consult with local tax authorities or a tax professional to verify that you charge your customers the correct tax rates, and to ensure that you file and remit your taxes correctly. That being said, we’re here to help you make sure you get the settings set up correctly!
Let me know if you have any further questions!
