Anyone having issues with browser becoming unresponsive? Is Shopify having server issues or something? My site just started freezing up for no reason.

@ESO I noticed we both use that Whatsapp Chat app. I have uninstalled it and it seems to be what is causing the issue.

@Wreklaw I’m not seeing any other reports of this, which suggest it may be a local-ended issue. Would you mind sharing a few more details to help troubleshoot this? What browser is this happening on? Are you able to replicate the issue on a different browser? Are you able to replicate the issue a…

It’s happening on all browsers and yes I am able to recreate the issue with the above-mentioned.

Having same issue on my store. Not working properly, becoming Unresponsive. https://exportstoreonline.com

@Wreklaw Thank you for going through those questions and letting me know the outcome. The issue could be theme-specific but it is hard to determine without looking at the account directly. I would recommend contacting Shopify Support for further assistance in this case. You can reference this post …

Just looked at your store. Mine does the same thing…

your store URL? Is shopify down?

www.watchboyz.co.za Store appears to freeze with nothing loading

@ESO @Wreklaw I am not seeing any other reports of this issue but is something we can investigate further. Please contact Shopify Support so they can look into this for you. From the looks of it, you are both using different themes, so this could be from an app that both of you use that is causing…

Really great investigative work. If the app is the issue, then I would recommend contacting the app developer for further assistance.

Why is my online store suddenly freezing?

Store Design

ESO November 29, 2021, 5:08pm 9

Exactly the same issue.

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Why is my online store suddenly freezing?

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