I recently set up a shopify account, made it through all the steps with no issue. But immediately after selecting a plan and adding a credit card the site become inaccessible. I’m unable to access the admin page, the storefront, or the store’s settings. any help would be appreciated, I have deadlines to meet.
Hey, @Citygrid .
Thanks for reaching out here in our Community forum. I completely understand the importance of being able to access your new account.
To gather some more context, did you receive any updates through email regarding your account from Shopify? Is the same issue persisting on multiple browsers?
Currently, we cannot provide account-specific support in the Community forum. For that reason, I suggest reaching out to our support team for immediate assistance. Please visit our Help Center and log in to your account to create a support request. Once you have logged in, type your request in ‘Ask about a topic’, scroll down to ‘Get Support’ and then click 'Continue’.
If you have any questions, let me know. In the meantime, I’d love to learn more about your new business venture. What type of products will you be selling?