Hi, I registered a Shopify store a week ago. Customized the theme, set up payment & shipping, pick a lot of products to sell (this takes a lot of hours of work) and I’m impressed & decided to go Basic Plan $29. After I’ve paid then this message showing
“xxxxxxxxxx.myshopify.com is currently unavailable.”
What’s really going on? The payment was charged but I was not able to see my business running.
So, can anyone help me?
The same thing happened to me 1 week ago and I have yet to hear from customer service they said it would take up to 72 hours and I have heard nothing.
They have a live chat but not much is being resolved https://help.shopify.com/en/questions#/contact/chat
YED I DID THE LIVE CHAT ITS A WASTE OF YOU TIME. THEY ARE NO HELP.
i am having the same problem.keeps saying we owe billing,but would not let me give any credit card information.
says contact owner.i am the owner.it says i am not autherised
PLEASE HELP SOMEONE.
Have your issue resolved?