I just tried to login to my shopify store and it is saying unavailable. I’ve some orders pending andMy customers has started contacting me regarding this issue. Please help as soon as possible.
My ticket number is : 29093533
Hi @sandesh19
can you please share your store URL?
Here is it :
Hi, @sandesh19
Thanks for reaching out and sharing your question in the community!
I understand not being able to have access to your store and fulfill orders at this time is not ideal. Rest assured, I’ll provide best next steps to guide you in the right direction.
As per the ticket number you’ve shared, you’ll need to reply directly to it from the account owner email linked to the store in question. We are not able to provide details or account specific information via our Community Forums. Please ensure you’ve replied to the ticket and allow our team to reach back out. The team handling your request will be in the best position possible to assist you further. I recommend checking your inbox, spam, junk folder etc for a response.
Let us know if you have any additional questions.