Hi,
I sent a mail to support one day back but no reply yet.
This is what i see when i try to log in.
Hello there,
Apologies for this experience.
You are on the right track creating a request with the Shopify support team as they are the best to help resolve this for you. Please note that you will definitely get a response form the support team, please bear with us.
Best Regards,
Marie-Claire
Return Prime
Hi, @ecom89 .
Thanks for posting!
For situations such as yours, we need to look at the specific account. Thus, you will need to reach out to our live advisors. E-mail tends to have the longest response, therefor please choose chat when accessing our advisors.
Please visit our Help Center and select “continue without logging in” to create a support request through live chat. Next, type your request in ‘Ask about a topic’, scroll down to ‘Get Support’, and then click ‘Continue.’
Best of luck!