Hi , its not in my emails neither. I have the same problems. Thats tha url https://longridebrand.myshopify.com/
Topic summary
Multiple Shopify store owners report that email signups on their password pages are not saving subscriber information to their customer or email subscriber lists. The original poster discovered this issue when family members tested the signup form and their emails failed to appear in the backend.
Key Details:
- At least 6 different users have confirmed experiencing the same problem
- One user notes the issue occurs inconsistently—working with some emails but not others
- Another user specifies the problem doesn’t occur on Windows but fails on other platforms
- Submitted emails trigger a visual response (screen flash) but don’t actually save
Current Status:
- A community helper (KetanKumar) has been requesting store URLs to investigate
- When testing provided URLs, KetanKumar reports the forms appear to function correctly on their end
- However, affected users confirm emails are neither appearing in their Shopify admin nor being received via email notifications
- The discrepancy between KetanKumar’s successful tests and users’ actual experience suggests a potential backend data storage issue rather than a frontend form problem
The issue remains unresolved with no definitive solution provided.