The Shopify POS app stopped accepting payments, even cash payments, suddenly after working fine for 6 months. I’ve attached the screen shot of the error message.
I use the POS app to test our Shopify app so it is running a test store. No changes were made to the store settings, and the behaviour is consistent across other test stores.
I’ve tried un-installing and re-installing the app across multiple devices (iOS and Android) but i see the same error on checkout. Both, android and iOS are running a fresh installation of the latest app present on the respective app stores.
My company is having the same issue across all store pos locations. We are missing out on sales and only able to accept cash. I also am unable to get ahold of shopify support via call, still on hold. If anyone ahs a solution please advise!
I talked to Shopify 45 minutes ago and they said its a problem across the board currently. They said they hope to get it back up and running in the next half hour but again, that was 45 minutes ago and ours is still down.
