My website has been malfunctioning for two days (!!). It is 'functioning" but doesn’t look or work as it should. I have been on shopify chat for two days trying to get help, with no resolution. I have been in contact with the Theme Creators for help, with no resolution. I am reaching out here in the hope that someone on the internet can help me?! I am assuming there is a code issue, or a bug? But just need someone who has a clue to please help.
@birdyandvoo , hope you are doing well.
could you please share your store URL and also share what is the issue with your website? so I can help you with that.
Hello, my store URL is birdyandvoo.com
It’s difficult to describe as I don’t have a screenshot of how the site looked previously, but it’s probably obvious from looking at it that it’s not displaying properly…
@birdyandvoo , oh I have checked and it literally looks very mess. is there anything you have updated or made changes in the code?
No, I haven’t changed anything 
@birdyandvoo , Had you added any new apps in your store recently?
do you have knowledge of HTML or liquid coding?
could you please check your theme.liquid file and check if you miss to close any div or any HTML element?
I don’t have any coding knowledge. How do I close an element?
hmmm okay. check your theme code like
if any
is started then it is close perfectly like
.
check for such more HTML elements like,
,,
Hi @birdyandvoo
To solve this please download a fresh copy of the Prestige theme and start working on it.
if you want to fix the current theme due to custom work done in it. I can fix it for you.