Hey everyone,
My product page always loads and then reloads itself for some reason. Does anyone know why this is happening and how to fix it?
I don’t see it reloading so that makes it way harder to give much advice here.
Is there a specific browser/device in use and some replication steps to follow?
Hi @powercube ,
Nick here from Shopify.
The opposite of Jason, I do see what you mean about it reloading. For me, it shows up and then sort of reloads itself straight away by going blank and then re-populating itself. Is this what’s happening to you?
Can you confirm what theme you’re using and if you’ve made any code changes/edits to it? If it is a free Shopify developed theme, our team could take a look into this for you, but if it is a paid third party theme, your best next step would be to reach out to the developer directly.
Can I also ask, what browser and device you’re using and to try it in incognito mode?
Let me know and we can take it from there!
Thanks, Nick