Why is my shopify admin page shown in wrong language?

Topic summary

A Shopify admin user is experiencing an unexpected language display issue on the web interface. Despite having their language settings configured to Simplified Chinese, the admin page is automatically displaying in Traditional Chinese instead.

Key details:

  • The user has verified their settings are correct
  • The issue affects only the web page version, not the mobile app
  • This is a recent change from the previously correct display
  • The incorrect language (Traditional Chinese) is difficult for the user to read

Status: The issue remains unresolved, with the user requesting a fix from Shopify or the community.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

Hi,

My language setting has always been simplified Chinese.

But recently it’s automatically changed to traditional Chinese. I checked my setting, everything’s correct.

Now everything is shown in traditional Chinese, it’s too hard for me to read.

The problem is on the web page, not in the phone app.

Please fix this problem.

Thanks!