Hi Victoria, @upport have said it is resolved and have triggered a resync but it still isn’t working. They have said the technical support team would be looking at this but they have not responded to me since Monday and I have no updates. I have 3 open tickets on this now.
Very frustrating as this was impacting GA4 and Google Ads as we were using the Shopify integration and we’re coming into the busiest time of the year now and can’t trust any of the data.
We would really appreciate any help you can give.
Thanks,
Fiona