Hey @LetsGetDigital .
Thanks for bringing this to our attention.
If you are experiencing issues with your Shopify Analytics, we will need to take a further look into your online store set up to advise next steps. Since we are unable to authenticate over the Community forums due to sensitive information that needs to be shared, we are unable to view the specifics.
With that being said, you can get in direct contact with our live support by navigating to our Help Center. Once you arrive on the Help Center, you will need to make the virtual assistant aware that you would like to Speak with support and you will be connected with a Support Advisor.
Let us know if you have any questions.