I switched over my Domain last month to Shopify. I was editing my page and making it perfect when I tried to log in this morning to keep editing my page it is now showing “Not Active”. What happened? WHY cant I find a phone number ANYWHERE to call someone about this. This is NUTS.
Harvbo
Hi @harvbocards
Thank you for your question.
You could follow these steps below to get a live chat with the Shopify Support team directly:
Step 1: Go to this website, and this screen will show up.
Step 2: Click Chat with us and fill out all information is required as the picture below:
And that’s it! Send your questions to Shopify, and they will get back to you in no time.
I hope this answer would be helpful.
Hey, @harvbocards ,
I definitely get the frustration here. @AvadaCommerce provided a great answer regarding reaching out to our Support Team. You can also use this link to do so.
I also want to refer you to your email for any possibly correspondence from one of our internal teams. Any changes made on the account should also result in an email informing you as such.
Definitely let us know if you need any further help with this.
