In my situation people can still make payments but i cant get payout ,its now 4th day and you can see i cant able to withdrwal my money , im using shopify payments & shopify balance bank while creating both of these they give me option to ‘‘verify yourself’’ then i click on that banner and enter my:
- passport
- legal name
- ssn
- ein
but this time they just show me this error bar and dont give any option to upload any kind of documents. (not recive any email , there’s not any bar which said upload your document’s)
now i dont know what to do because support team is not helping me