I want to express my deep frustration with Shopify. After making me wait three weeks with my funds frozen, putting me in a near-bankruptcy situation without any justification, I received an automatic email informing me that my account will be closed and that I will only recover my funds in 120 days (not counting the three weeks already passed). Additionally, access to support has been closed for my account, a sign that they don’t want to deal with me anymore but are happy to keep my money.
I am unable to pay my taxes at the end of the month due to this unacceptable situation. To add to the irony, Shopify is offering me a loan at 23% interest on my account, but recovering my funds to pay my employees and taxes seems impossible.
I am seriously considering legal action and invite anyone wishing to join me to contact me. These mafia-like practices at the edge of legality should not be accepted!