Why is my SSL still pending after domain connection?

Hello ! I got my third party domain , connect to shopify thru cname and A record , the domain seems to be ok but ssl still pending . How can I know that i did evreything right ? Many thanks! prendy.ro is the domain name .

@DannysOzbolayir

Your domain is showing a secondary “A” record which will cause the SSL to not be applied to your store.

You’ll need to remove the second “A” record before the SSL can be applied. Once the system recognizes the correct DNS settings then the SSL will be applied within 24 hours.

2 Likes

Thanks ! Changed that now , i hope that will be all ! Thanks !

Hi Trevor I also added my third party domain off of instantdomains.com, my domain is outonearth.com and it still says SSL pending on my domain settings. I followed the correct steps to set it up manually and I don’t have two A records from what I can tell, can you help me get my SSL verified I’d appreciate the help thankyou!

@MatthewF98

Your setup looks correct. If the SSL doesn’t apply within 24 hours, then you’ll want to contact Shopify Support as they can provide assistance with account specific questions.