Hello, Community members!
Thanks for taking the time to reach out on this thread to troubleshoot why your SSL certificate is still pending. As I’ve mentioned before, it can take up to 48 hours for a domain to propagate and the SSL certificate to provision, so please be sure you have given it the full 2 days to fully connect.
@Likana - I’m sorry to hear you have had trouble getting in touch with support. For future reference, we also have live 24/7 support via phone or chat available here. So feel free to reach out there any time as well. What’s your domain name?
@melissa-viking - thank you for providing your domain name. From my end, it looks like your certificate has now provisioned (see below). Are you seeing the same?
@Natasja123 - What’s your domain name? How long ago did you initiate the transfer of your domain over to Shopify? Please keep in mind it can take up to 10 days for a successful domain transfer to complete.
@TCIconicBeauty - What’s your domain name? How long ago did you purchase it?