Hello dear sellers, I am new to Shopify and have built my store. It is almost finished, but at the moment, I still have the problem that it says “SSL pending”. A guide said that it might need up to 48 hours, but since I have connected my domain, 2 weeks are already over. The shop has a password at …

Hi, @Denny101 ! I’m Helen from Shopify Support. Thanks for your question and your patience; The SSL most definitely should have provisioned for your domain within 48 hours of connecting it. So, let’s get to the bottom of this for you! Did you purchase your domain through Shopify? Or is it being ho…

Hello! I am having the same issues all of sudden. Everything was working just fine and then today I noticed when I try to preview my site it says ‘page unable to find.’ lazybare.com - it also still shows SSL Pending and it’s been a few weeks. Thank you!

Hi Helen, Having the same issues on my end, my domain is with Crazy Domains - i have contacted them and the representative noted that everything is fine on their end and to contact Shopify. i’ve been researching and trying everything for days now, but the SSL Certificate still says pending. I hav…

Hello, After 48 h my SSL is still pending. I already review everything that might be a problem and all seems to be ok. The domain is pajarapinta.co is it possible for you to check it? thank you.

Hello Hellen I am having the same issue as well. SSL pending for more than 48 hours. I use Domain.com and already set up as instructed: Only one A Record is setup, and it needs to point to 23.227.38.65 Must have a CNAME pointing to shops.myshopify.com [Screen Shot 2020-05-24 at 12.20.25 PM.png] …

Hi, there! @minadecorutopia - The multiple A Records you have set up on your domain are most likely what’s delaying the SSL certificates from provisioning. Do you recall why you have so many set up? I’d suggest removing all of the ones that aren’t pointing to Shopify. [20-05-hdw33-9n9zj] @Isabel…

my website is forever-chick.com

Hi Helen SSL is Still pending after 4 days Does the Only one A Record is setup, and it needs to point to only 23.227.38.65? mine is looking 23.227.38.XX ( X showing different number to 65)

Hi, @TRe2 ! Yes, your A Record needs to point to Shopify by using the exact IP address: 23.227.38.65. Once you update it in your domain’s DNS settings, it should fully connect and the SSL certificate will provision within 48 hours. For reference, the steps for manually connecting a domain to your S…

Thank you for your reply. Yes, I am still having trouble of the SSL pending. After revising the DNS page the IP is Pointing IP address: 23.227.38.65 There is no AAAA The. DNSSEC is also disabled from the domain provider ( Go Daddy), the only thing I can think of is on the CNAME should w…

Why is my SSL still pending after two weeks on my new store?

Technical Q&A

Edgarcia May 27, 2020, 3:22am 34

Hi!

i have the same problem with my SSL pending

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Why is my SSL still pending after two weeks on my new store?

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