When ever a person buys something from my store it seems to be adding on a shipping charge even though I am offering free shipping. My store is www.blitzbeautyspaandmassage.co.uk if anyone would like to see what I am talking about. Also any feedback on store would be good to
Speak soon
Michael
Hi, @mgraham_1212
Thanks for posting to the forums! I hope your day is going well.
It appears you have some shipping rates set up in your admin. To check this, please head to Settings > Shipping & Delivery > Manage Rates and remove any of the rates that have a cost associated with them. Then, create your desired free shipping rates. You can find the full directions at the link provided.
In the meantime, while browsing your site, I noticed your ‘Add to Cart’ button is invisible due to your color selections in your theme. Additionally, the checkout button looks to be invisible as well. I recommend adjusting this to make your customer’s experience easier.
To adjust your theme’s color settings, head to Online Store > Customize > Theme Settings > Colors. You will want to adjust the button colors.
I hope that helps! If you need any additional help please let me know.