my all over bills is clear , no pending bill , no failed payment, why shopify my store inactive, please help me , i lost my cusotmers and money there, help me alot ,
Hey, @home-store18 ! Welcome to Shopify Community!
I’m sorry to hear your Shopify store is inactive. In order to investigate this issue, we’ll need to access your account. We’re not able to provide account-specific support via the Shopify Community at this time, however, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
After visiting the link and logging in, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!