my store is inactive i dont even know why ?
Hey @Britonsity ,
Thank you for reaching out to the Community. I’m happy to provide some assistance with your shop, to get this resolved.
With this kind of issue, it’s recommended to Contact Support directly to be in touch with our advisor team. This will allow us to investigate further and provide the best steps to help getting the issues resolved.
While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.
Please visit our Contact Page and log in to your account to create a support request.
As this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic.
My website won’t let me log in, says inactive and i can’t get anyone to email me back or fix it. I’m not late on billing and my domain is paid until 2023. No one will tell me why this happened or fix it. Lost out of 4th of July sales that I posted on social media and a wholesale order. This is ridiculous. 24/7 support…nope.