My store is claiming all CC are having issues with the transaction. No matter what card is used, the same error comes up.
Topic summary
Store checkout is rejecting all credit card (CC) payments: every card attempt returns the same error, and a screenshot of the error is attached. Another participant reports similar failures when customers attempt to pay through invoice links (payment links sent to customers). A third participant confirms experiencing the same problem and is unsure how to resolve it.
- Scope: Multiple users are affected; failures occur with different cards at checkout and via invoice links.
- Evidence: Attached screenshot of the recurring error (exact error text not included in the posts).
- Impact: Customers cannot complete card payments; invoiced payments are also blocked for some.
- Actions/solutions: None shared; no troubleshooting steps, root cause, or official guidance posted yet.
- Status: Unresolved and ongoing; key questions (cause and timeframe for a fix) remain unanswered.
2 Likes
Having similar issue with the invoice links.
i have the same problem too but i dont know how to solve it