Hi, @117 !
I’m helping Hank out today, and I’m happy to look into this with you.
It sounds like you’re trying to pause your Shopify store, as well as cancel your Google ads. You can pause your store yourself by following the steps outlined in this help document. Please let me know if you have any questions about this process!
For assistance with your Google ads, I recommend checking out the Google Help Center. You can type in the details of your question and contact Google support if needed.
Please let me know if you’re looking for any other information!