Why is my store unavailable online?

This store is unavailable. Helpp

my ticket number :39042171

1 Like

Hi @museforall ,

I’m sorry to hear that your store is closed unexpectedly.

Since you have a ticket number for this issue, that means that you have completed all the necessary steps with our support team to get this resolved as soon as possible. It can take a few business days to hear back from our internal teams regarding a ticket number.

If it has been more than 5 business days, please let me know and I can look into it for you.

1 Like

We are an active sales company. Being closed is hurting my sales. I need your help very urgent

Did they solve your problem?