Why is my theme purchase payment being declined?

Good evening,

Whenever I try to but the new theme for my shopify webshop I get the notification ‘processor-declined’.
Does anyone know why the payment is not coming through and where this payment gets charged? Trying to figure out how to buy this theme…

Thanks in advance!

3 Likes

I am having the same problem with the same theme. I have contacted them. Did you find out?

2 Likes

Nope, still not able to buy the theme.

1 Like

I have the same problem as well, anybody knows why?

1 Like

I’ve the same problem. Anyone knows how to solve this issue?

Hello I have the same problem. Did you find a solution ?