Hello I have the same problem. Did you find a solution ?
Topic summary
Payment for a Shopify theme fails with the error “processor-declined,” preventing checkout. The original poster asks why the payment isn’t going through and where any charge is being attempted/applied.
Multiple participants report the same issue (some note it’s with the same theme), indicating it’s not an isolated case. A screenshot is attached showing the decline message; no further technical diagnostics are provided.
“Processor-declined” indicates the payment processor rejected the transaction, but the thread provides no cause (e.g., card, bank, or gateway issues are not confirmed). No one confirms any charge posting; users remain unsure where the charge would appear.
One user says they have contacted the theme provider/support, but no response or resolution is shared. Others repeatedly ask if a fix was found, with replies indicating no.
No workaround, decision, or official guidance is posted. Status: unresolved and ongoing.