My email on Shopify is verified, I’ve checked it multiple times. However, when I try to send an invoice, it says it can’t be sent from the email because it needs to be verified. How do I fix this?
Hi @bsapparel2023 ,
Thank you for reaching out to the Community! I’d be happy to provide some assistance with this request, to ensure it gets resolved.
For inquiries like this one, you will want to connect with us directly. This will allow our support team to investigate further, as we don’t have access to any account specific information through the Community. They will be able to take a closer look into why you continue to receive that error when the email has already been verified and ensure it gets resolved.
The connect with us, you can:
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Head over to our Help Center.
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Enter into the chat box Contact Support.
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Log into your shop.
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Select one of the available support options.
Please let me know if you have any other concerns.