Why is my webpage stuck on the loading page?

Store Design

Topic summary

A store owner reports that approximately one-third of visitors are getting stuck on their website’s loading page and seeks help fixing or removing it.

Diagnosis:

  • A community expert analyzed the site using PageSpeed Insights
  • Confirmed the site is loading very slowly
  • Identified need for overall store optimization

Recommended Solution:

  • Hire a Shopify expert specializing in speed optimization
  • Focus on comprehensive performance improvements rather than just removing the loading page

Status: The discussion remains open with no specific technical steps provided yet. The store owner is seeking guidance on where to begin optimization work.

Summarized with AI on November 19. AI used: claude-sonnet-4-5-20250929.
1

Hello,

1/3 of the People visiting my Page are stuck in the Loading Page. Can someone help me trying to fix it? Or is it better to remove it completely and how do I remove it?

https://sabovintage.com/

Thanks for the help!

Best regards,

Sabo

2

Hi @sabovintage

I hope you are doing good and welcome to the Shopify Community!
I am San from MS Web Designer.

I see your site is loading very slow, my suggestion you need to optimize your online store:

https://pagespeed.web.dev/analysis/https-sabovintage-com/xyy6lj4szu?form_factor=mobile

Regards,

San

1 Like
3

Hey San,

Thanks for the reply! Do you know where I can get my page optimized?

Best regards,

Sabo

4

Hi @sabovintage

You should hire a Shopify Expert for Shopify Speed Optimization.

Regards,

San