Hello! when you open the site, a window pops up “are you sure you want to delete the wish list?”. for half of the users, the site does not open even after a reboot.
how can you help to solve this problem? YesUndress.com website
thank you in advance!
Topic summary
Issue: On opening YesUndress.com, a popup appears saying “Are you sure you want to delete the wish list?”, and reportedly about half of users cannot access the site even after rebooting. A wishlist is a saved list of items a customer plans to purchase later.
Recent check: A responder visited the site and did not encounter the popup or any access issues, suggesting the problem may be intermittent or potentially resolved.
Evidence: A GIF was shared showing the site working without the popup, indicating normal behavior for at least some sessions or users.
Status: No confirmed resolution yet; the responder asked whether the issue has been fixed.
Open questions:
- Is the popup still appearing for some users, and under what conditions (device, browser, region)?
- Was any theme/app update or script causing unintended wishlist deletion prompts?
- Are error logs or analytics showing affected segments to help reproduce the issue?
Hey @AnnaBondarenko ,
I just had a look at your website and am not seeing a popup or having any trouble accessing your store. Were you able to resolve this issue?
Look forward to hearing from you!