Hello,
Can someone please help me understand and fix the following error message I receive when trying to access my website?
This page isn’t working
hellonorman.myshopify.com redirected you too many times.
Thank you so much!
Looks like hellonorman.myshopify.com redirects to hellonorman.com … but your DNS for hellonorman.com points to hellonorman.myshopify.com. So it just goes in for a forever loop (and the browser stops it). You need to remove whatever is redirecting (in your Shopify theme), unless there’s something else weird going on in your DNS.
Hi @hellonorman
I took a look at your DNS settings and it looks like you might have some issues in your domain’s DNS. I took a look at the DNS for your domain using a free DNS checker tool.
I see a few issues, namely:
It looks like you have 2 A records, when you should only have one.
And your CNAME points to namebright.
If you have recently updated this then it can take up to 48 hours for the changes to take effect. If you need help ensuring your DNS is correct, don’t hesitate to reach out to our live support for additional help.