They gave me the option to do another 14 day free trial and then close made my website inactive with no explanation. I have been waiting for days for a response and nothing. I have two ticket numbers.
#28260695 and # 29321748. I am happy to pay, but need someone to reach back out so they an re-activate my site.
Hi @Iammodish !
The issue you are describing here would be account specific, and we cannot support it via a public thread in the Community Forums. While I would love to be able to help you out on this, we cannot access individual tickets or provide you with an update on your support request form the Community here ourselves.
If you are already in contact with a member of our support team about your issue, then I would recommend waiting for a response on your tickets.
Since this is the next step, I’ve marked this reply as the solution for the benefit of others who may discover this topic.
If there is anything else I can help you with, please let me know, I’m happy to help!