Recently, I’ve found out that my site is not accessible for people and that it comes up with “Server not Found”, I myself checked and it seemed to happen for as well as some of my other mates. My website’s url is 3olf.com, anyone know how to fix this. There was no issue with it previously and it seems like this issue just happened today. I didn’t do any changes to my store, I didn’t even log in to shopify today.
Any help is appreciated.
Hi @3olf ,
Indeed if you check your domain status, this looks to be down: https://www.whatsmydns.net/#A/3olf.com.
I noticed other people experienced similar issues and here’s the thread where you can check recommended solutions: https://community.shopify.com/c/technical-q-a/can-t-view-online-store-server-cannot-be-found/m-p/864927
https://help.shopify.com/en/manual/domains/managing-domains/change-primary-domain
Hope this helps to solve the issue.
Hey @3olf
I understand you are having some problems with the domain on your store. I’d be happy to help you troubleshoot this.
I tried navigating to 3olf.com and as far as I can tell, it seems to be functioning OK. Can you confirm if this is the case for you? When you log in to your admin and navigate to Settings > Domains are you seeing any errors or warnings there?
Can you confirm when you purchased the domain, and if you remember verifying the registrar email address?
Your products look amazing by the way! I use a mechanical keyboard myself, so I can appreciate how nice yours are. Are you sourcing the parts and assembling them yourself? I see your store is based in Australia - did you know that Shopify Shipping is available there? It’s a way to dynamically calculate shipping costs in the checkout, and also pay for and print the labels from your admin!