My website says its down and inactive. I submitted a ticket but no one has yet to help!
Hi there, @MuhammadShayan .
Welcome to the Shopify Community!
I understand that your website is currently inactive however, you’ve submitted a support ticket for our team to look into this.
Since a support request ticket has been created, I recommend keeping an eye on your inbox, spam or junk folder for correspondence from our team. The team handling your request will be communicating with you via email and if further information is required, they will reach out to you directly. Through our community forums, we are unable to authenticate accounts or look into account-specific queries. Additionally, you can also try replying directly to your support ticket if you have any questions regarding the issue.
Let us know if you have any non-account-specific questions and I’ll be happy to take a look.