I have just activated the Basic Plan after the demo expired and there was a Theme in use with the demo. It no longer shows in the system and everything under ‘Online Store’, such as ‘Themes, Blog Posts, Pages’ etc will not load anything.
How can I fix as I cannot get hold of any direct support from Shopify!!? (All leads to articles and nothing else).
@Marnix-Garner
Welcome to the Shopify community!
Thanks for your good question.
Sorry, you are facing issues, kindly contact to the Shopify Support team, they will help you.
Hi @Marnix-Garner !
Have you tried clearing your browser of cache and cookies? This might solve the issue. Otherwise, please try in Google Chrome. If this issue persists, one of our Support Advisors can take a look at the backend of your account. You can contact them directly here.
Cheers!