did you ever get this fixed?? I am in the same boat… it’s been a month and nothing has been fixed.
So what i’ve found: “in Iowa”
In iowa i found on the department of revenue website a sales tax look up by address.
If I put in an address it will tell me if that address is subject to 1% local option tax or not. 2 houses that are blocks from each other in the same county can have different tax rates. 1 house will get the 1% tax the other will not per my states website. This matches up with what Shopify is charging or not charging for local sales tax.
This is happening in California. Shopify is calculating the wrong Jurisdiction. Shopify needs to fix this. Worked fine since 2018, now it’s failing.
Hi, everyone. If you are experiencing an issue with the tax calculations on your store, please contact us securely through the Shopify Help Center so we can investigate, and consult with our Technical Merchant Support team and our Tax team if necessary.
This is also happening to all of my orders in AZ. I sell only home prep food items that are only taxes at the city level. Shopify estimates the taxes high, charges then refunds the customer the difference, then charges me a fee on the entire estimated amount. So we are essentially paying shopify higher fees than they should be getting, and we are paying for the incorrectly calculated estimated sales tax.