I got an e-mail this morning saying in the upcoming release, Price Overrides will be removed. Why do such a thing? I have to use this feature often for special circumstances. Sure you can do the same thing but not as efficiently as just a simply price change. This slows down productivity. [Screens…

Hello @Skivvies Thank you for taking the time to share your feedback regarding the removal of the Price override feature from Shopify POS. We’ve read the feedback and understand the importance the ability to apply discounts quickly and accurately are to your business. It is clear that while this up…

Rest assured; the paper pushers at Shopify who made this decision have never run a retail shop in their life. Can’t wait for these new “discount functionalities”… I’m sure they are well thought out.

Unless they replace “price override” with a “price override” feature, this is a bad idea that will cause a slow down and mistakes at the register. Please, please, bring back a quick and easy “price override” feature. Seriously, who was the “genius” that came up with this idea?

What form will the new discounting functionality take and when can we expect it? Why would this function needed to be removed before new functionality is actually released? Now we will have to use a calculator to work out the discount, which will slow down our entire checkout process. What a backwa…

Being a new customer to shopify and just starting to use this today. This is very unsatisfying to me. We are constantly overriding prices in our store. I’m sad to hear that this function was removed just days before i started using this system. There needs to be a justifiable solution to this. Anyon…

This is an absolutely terrible decision by Shopify. Clearly the developers have no idea how a retail environment operates. Please Shopify bring this feature back. I see that as of today there is a new CODE section for the discount where the price override used to be - this is much more applicable to…

Completely agree with the above complaining colleagues. This is completely unworkable for our people in the store. The risk of errors increases unnecessarily, because they have to calculate everything with a calculator next to them. Customers don’t have time to wait for this either. Bad decision, …

Just to add to the general feedback. We use Shopify POS extensively, and this feature is a MUST for anyone operating a retail store. Removing it is baffling and I hope it will be adequately replaced asap.

I feel removing this feature makes life as a retail agent much more difficult and provides many more chances for math mistakes. I have items that I do a flash sale on at $15, which are not permanent markdowns. This means I must take each item and decide how much discount to provide by taking the pri…

Did you guys forget you don’t allow discounts to stack in POS? If I use the discount for price override, now I can’t use any other discount. First responder discount? Employee discount? $10 off loyalty program? BOGO? Tough, I need it for a price override. Now I got to slap a calculator next to the …

Why is Shopify removing "Price Override"??

Retail & Point of Sale

Vipnash September 23, 2023, 7:32pm 13

@Shopify_77 . This is a terrible idea, please bring the Override feature back, this is really a bad idea. This makes it very difficult for my employees. Please bring that feature back.

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Why is Shopify removing "Price Override"??

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