Why is Shopify removing "Price Override"??

Retail & Point of Sale

Topic summary

Shopify announced the removal of the “Price Override” feature from its POS system, causing significant frustration among brick-and-mortar retailers who rely on it daily for pricing adjustments, markdowns, and special circumstances.

Main concerns raised:

  • Staff now need calculators to manually compute discounts, increasing checkout time and error risk
  • No separate pricing capability between online store and physical POS
  • Timing is problematic heading into the holiday season when pricing mistakes could cause substantial losses
  • Over 300 products requiring special in-store pricing for some merchants

Shopify’s response:
The company removed the feature to “pave the way for future enhancements” to discount functionality. They later introduced a “Price after discount” field in version 9.2 as a partial replacement.

Current workarounds:

  • Using the new “Price after discount” feature (though users find it cumbersome and unintuitive)
  • Manual calculators at checkout
  • Third-party apps like “POS Variable Priced Products” ($12/month)
  • Custom sales entries for inventory tracking

Community sentiment:
Merchants view this as Shopify prioritizing online functionality over brick-and-mortar needs, with some suggesting the company monetized a previously free essential feature. The replacement solution is considered inadequate compared to the original functionality.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
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In an effort to make themselves MORE MONEY, Shopify has created a new app (MONETARY, of course).

It is called, “POS Variable Priced Products” and can now be PURCHASED for only $12/MONTH (ADDITIONAL CHARGES MAY APPLY).

Wondering where your “Price Override” went? It was so popular and useful and NECESSARY, that Shopify monetized it.

Doesn’t everyone love the “Pay-to-Play” environment we live in?

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