When are these new features supposed to be arriving? Why remove this before it was ready? This is a feature we used daily!
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Is there something else that can be done thats equivalent to price override. Is there an option to set an items with a variable price? I have one item that sell anywhere from $1.00 to $350.00.
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How long this new change will take. We use the override feature all the time 
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Melody,
Do you have an estimate of when these new features will be live? Price Override is a basic feature that almost everyone uses. Not sure what will be taking its place. But Iāve seen tons on complaints about people needing to have calculators at their checkout stands now. Personally, I sell at events so donāt have much space and use my phone for my Point of Sale. Very hard to flip back and forth to the calculator. Will something be coming back that allows a basic price override like this? A code or other way to mark off is not needed at checkout. This was a basic feature that is very much needed. Not sure why it was just taken away.
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Even with numerous complaints about the plan, Shopify POS has replaced the price override feature with something they felt would be much better (drum roll)ā¦ Discount Code. Yeah, thatās the big improvement. How many of you brick and mortar shops were really, really, wanting a discount code feature?
Get out the calculators, itās going to be a slower and mistake ridden 4th quarter.
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Since Shopify offers no way to create separate pricing from the online store vs POS, we used this almost every day. Shopify then decides to remove the feature without any useful alternative? This is an insult.
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Let me be one of many to express this. There is no other ādiscountā feature that will out perform a simple option to simply change the price. BOGOās, Flash Sales, etc are now such a pain because now we have to sit and calculate each discount price difference for each item. And you guys donāt even allow stack discounts, so once we discount something, we canāt do another discount such as Employee, Military, Rewardsā¦This was clearly not thought out. This has slowed out efficiently down so bad and now we simply just build lines having to take the addition time to do these math equations ourselves. This was a HUGE step backwards and just a basic feature that was used daily. There was absolutely no reason to remove this. Clearly shows the people who made this decision have never run a business before. ADD IT BACK!
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Totally agree! Add it back!
We have crickets from Shopify.
Last Sunday, although I tried to warn staff that it was coming, my employee sold something that was marked at $50, I authorized her to sell at $35ā¦she accidentally rang it up at $15 ($35 discount). It was a large sale of several items so she didnāt even realize what she did. Iām just glad she didnāt also sell the $80 item reduced to $70 for $10!
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I couldnāt agree more! Worst decision on Shopifys part along with a few others they made
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I agree, itās takes more time to do the math on the difference for the ādiscountā itās a extra step we now have to do
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Why would Shopify make a change to a simple and very useful feature before creating a ānewā one that will be so helpful in the future?
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We really need this feature!!! Is there any kind of workaround?! Going into the holiday season, there will soooo many mistakes. I already see my employees ringing up multiple items and not realizing an item that was $100 and then marked to $80, they will inevitably sell at $20 by accident. This would turn into huge losses. Please bring it back before the holidays.
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Nope. No work around except the āDiscount $ Amountā. I donāt understand how Shopify can say they removed it to make way for ābetterā discount options. I donāt need more discount options, I need a Price Override option. There is no ābetterā option to this. We already have discount options.
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No work around and total silence from Shopify. Yes, there will be mistakes, big ones. Iāve already experienced it.
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@Shopify_77 does not actually spend every day all day using the system they create. If they did, especially in a retail environment, they would rapidly fix things. Instead they remove functionality, make changes with no notice to users, and then remove customer support (you can only sit in a chat queue now if you get mad at the useless AI bot).
Bring back the functionality. Bring back our ability to type into the search bars without the cursor jumping around. Bring back the search bar on the product page. Return Stocky to how it was doing a great job over a year ago. Just stop taking everything away from your end users. How do you expect people to praise your product when you keep removing functions?
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What a mind-boggling loss of functionality. Do you not know any retailers you could have consulted first?
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Hi Melody,
I look forward to the new features that are planned for the POS, however, why would you remove a critical tool that many users utilize if not depend on, without testing the new features that would replace it? I hate to demand anything but please bring back the price override function as soon as possible, or its replacement.
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WHYYYYYYY? Itās as though shopify developers have never worked in a store!!! It is illegal to sell an item for more than on the price tag! Plus its bad service!!! removing this option means a tedious custom sale, and screwed up inventory!!! PUT IT BACK PLLLLEAAAAAASSSEEE!!!
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Just wow!!! We have 3 brick and mortar stores that offer variable pricing for a number of services. We are just now migrating from another POS. When attempting to set up products on the POS we realized we couldnāt change the price. A quick search revealed this debacle. What in the name of Satan was Shopify thinking? FIX THIS!!!
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So frustrating! Not cool of Shopify to do this without a workaround. Not even sure what the calculation is to emulate a price override, because Iām not that kind of smart. Will figure it out, hopefully.
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