Why is tax showing as $0 in order confirmation?

Topic summary

Main issue: Order confirmation displays Taxes as $0.00 while the credit card charge shows $1.07, which includes $0.07 in tax. The request is to make the confirmation reflect the correct tax and total amounts.

Evidence: A screenshot is attached showing the mismatch between the “Taxes: $0” line and the credit card charge that includes tax. The image is central to understanding the discrepancy.

Current developments: Another participant reports experiencing the same problem, confirming it is not isolated.

Status: No solution, workaround, or settings change has been provided. No decisions or next steps are noted. The discussion remains open with the key question unresolved: how to make the order confirmation display the correct tax and totals.

Summarized with AI on January 16. AI used: gpt-5.

Hello, I have an issue with the taxes amount not showing correctly in the order confirmation. See the screenshot below. Taxes shows $0 but credit card charge shows $1.07 which includes the $0.07 tax amount. How could I make the confirmation show the correct taxes and total amounts?

I have the same Problem.

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