Why is text changing on my live site, especially contact numbers?

Hi

I have just run into this problem where the code in the editor is a normal text box with text that cannot be changed unless it is changed there.

Yet in the live site on mobile most of all and some other browsers the text changes and it is only affecting a certain text which is a contact number, it’s throwing out random numbers as the phone number

If anyone can help it would be awesome, Thanks.

1 Like

@OttavioC-mag

Welcome to Shopify Community.
Kindly Share your Store Url,
so that i can help you.

Thank you.

https://emoyo.tech/

The issue should be In the footer With the first contact number

this is the correct number

+27 87 231 0132

1 Like

@OttavioC-mag

So what’s the issue? The contact No. is correct already.

On different Browsers it changes.

Mobile it changes as well.

This is the number it shows on my mobile.

1 Like

@OttavioC-mag

Ok let me check.

1 Like

@OttavioC-mag

Check on incognito window.

I hope its an caching issue.

I have tried incognito

Clearing my Cache and as well multiple browsers

1 Like

@OttavioC-mag

Don’t worry, issue will be fixed.
Try after Some time.

I hope this things will be helpful,
Thank you So much, Giving your time.

1 Like

Even on co-workers laptops who do not have access to the site and it still spits out random numbers.

@Mr_RaviRaj

Thanks for you responce and time as well

@OttavioC-mag

Would you give me collaboration access to your Store So that i can check it,
and fix out your issue.

if you are facing more issue then you need a developer to check it out.

@Mr_RaviRaj

I cant give access.

this is not my personal store

It is one of out clients

I really like the way you explain please go through also from these URL

1 Like