Why is the 10 min live view not showing on my mobile app?

Topic summary

Issue: In the Shopify mobile app, the Live view/Global view (real‑time visitor activity) and the 10‑minute live page views (last 10 minutes of page views) no longer appear on the home screen.

Context: The original poster isn’t sure if this is a system problem or if those cards were accidentally unpinned; a screenshot was shared for reference.

Latest updates: Multiple users report the same disappearance. The prevailing view is that a recent Shopify UI update removed or relocated these live analytics views.

Outcomes: No confirmed workaround or setting to restore the views was provided. No official confirmation from Shopify is mentioned.

Status: Unresolved and likely tied to a UI change. Open questions remain on whether the features were intentionally deprecated in the latest mobile UI and, if not, where they can now be accessed.

Summarized with AI on January 3. AI used: gpt-5.

They updated the UI, it’s absolutely terrible lol

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