Hello
My customer face problems regarding shipment address when they process the order. the error is this address is not for shipping can you please check the proper addresss
Hi, @jasmeet1 .
Welcome to the Shopify Community! We appreciate you sharing your question here.
I’d like to get a better understanding of the shipping issue to ensure your customers are able to receive their orders. Could you provide a bit more information on the following:
- Share your store URL so we can try and replicate the issue.
- Is the shipping address issue affecting all customers?
- For the affected customers, are they all located in the same area?
- Could you share a screenshot of the error message?
- Provide a timeline of when the issue first started
- Double-check that you’ve set up shipping zones and rates for these areas.
I look forward to your reply and gathering more information on the issue.