Hello, I’ve notice that during checkout the amount paid differ from the amount i have listed for my products, My Gift Baskets i have listed for $49.99, but at checkout Shopify only charges the customer $47.72, also my $17.99 Candles is being sold for $17.17 at checkout, can someone please explain what’s going on here??
Topic summary
Checkout totals are lower than the listed product prices. The store owner reports that customers are charged less at payment than the product page shows.
Examples:
- Gift Basket listed at $49.99, charged $47.72 at checkout.
- Candle listed at $17.99, charged $17.17 at checkout.
The poster requests an explanation for the discrepancy. No additional context is provided (e.g., discounts, automatic promotions, tax settings, currency conversion, or price overrides), and no attachments or screenshots are referenced.
No replies or counterpoints are present, and there is no indication of user error or confirmed platform behavior from others.
Status: Unresolved and open. No decisions or action items recorded in the thread; the original poster seeks guidance on why Shopify’s checkout is charging less than the displayed price.