But most customers use Chrome. Any code solution to add? I loose sales. Any idea to fix it by code?
Topic summary
Mobile checkout pages on Android devices (primarily Chrome/Chromium) intermittently render incorrectly, with layout glitches and elements out of place. It occurs most of the time for some users, while others on iPhone do not see the issue.
Recent updates and findings:
- Multiple reports across different Android phones (e.g., Samsung, OnePlus Nord 2) and themes (e.g., Parallax) indicate a widespread problem.
- The issue is likely tied to the Chromium browser engine (used by Chrome, Edge, Brave), not to the store platform itself.
- Shared workarounds: uninstall recent Chrome updates; disable “GPU rasterisation” via chrome://flags; or use a non‑Chromium browser (e.g., Firefox). These work for some, but not all.
Impact and concerns:
- Merchants report lost sales and frustration; some consider leaving the platform. Requests for a code-based fix remain unanswered.
Status:
- No confirmed platform-side fix or definitive resolution. The problem appears browser-related, and the thread remains open/ongoing.
Notes:
- Attached screenshots are central to illustrating the rendering bug on checkout pages.
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