A user reports a color switching bug in the Sense theme that occurs exclusively on mobile devices. When selecting product color variants, the selection becomes inconsistent after the second switch—for example, choosing white then black works correctly, but switching to a third color (like pink) causes the display to show the wrong color or remain stuck on a previous selection.
Current Status:
Recommended Action:
The user has been advised to submit a request through Shopify Experts for dedicated technical support, where a specialist can examine the issue in detail and provide a tailored solution.
Hello i’m using right now the sense theme, and im expiriencing a bug when i switch beetween options/colors. lets say i have white, and then switch to black, works fine but if i switch afterwards to lets say pink it stays buggy at black and after that i got to white and it goes to pink when it should be white.
this bug only occurs on mobile.
my website: https://wirecurler.myshopify.com
Hi @MariaRr
We checked your issue and saw that this is a theme-related bug issue. And it takes time to be able to check the cause. If you need help from our expert, kindly share your request with us via Shopify experts https://experts.shopify.com/bss-commerce/services.
We will have a dedicated expert check it and give you a detailed solution. We’re looking forward to working with you.