Why is the Complete Order button grayed out on my store?

Shopify Discussion
1

Hi, I’m trying to test the fulfillment links to a few new products, something I’ve done many times before.

When I go to buy the products, the Complete Order button is grayed out.

I have paid version of Shopify. Inventory is good. I’ve cleared cache.

Ideas?

2

Book Funnel. They’ve been servicing most of my shop without any problems.

3

Any idea what could be going wrong on the Shopify end?

4

Hi, @lanellici .

Thanks for posting to the Shopify Community.

Could you provide more information on the following:

  • A link to your website.
  • Does this happen when checking out with all products or specific products?
  • Please share a screenshot of the issue.
  • Does this happen when using a different theme(s), or a fresh Shopify theme?
  • Have you tried adding products to the cart with a different browser or device?
  • Have you recently changed your theme code or installed any new apps?

I’m looking forward to your reply.

5

Hi,

Thanks so much for following up with this.

It was my error! I was loading e-books and failed to uncheck the box that says “requires shipping.”

Thanks again for your attention