Why is the Dawn 11 native mega menu not working on my live website?

Topic summary

A user is experiencing an issue with Dawn 11 theme’s native mega menu feature:

The Problem:

  • The mega menu displays and functions correctly within Shopify Admin
  • However, it fails to work on the live/published website

Current Status:

  • The user has shared screenshots demonstrating the discrepancy between admin preview and live site behavior
  • No solutions or responses have been provided yet
  • The issue remains unresolved and awaiting community input or troubleshooting suggestions
Summarized with AI on November 16. AI used: claude-sonnet-4-5-20250929.

I am trying to use the built-in mega menu in the Dawn 11 theme. The menu works properly in Shopify Admin but not on the live website. Does anyone have a fix for this issue?

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