Why is the discount amount incorrect on the thank you page?

Topic summary

A merchant reports that a 50% discount coupon displays an incorrect discount amount (-50) on the thank you page, when it should show -150.

Troubleshooting Steps:

  • Another user requested the store URL to investigate
  • The merchant shared their test store (purabonita.com) and sent password access via email

Resolution:

  • After reviewing the store, the helper confirmed the discount is now working correctly
  • A screenshot was provided showing the proper functionality

Status: Issue appears resolved, though the specific cause or fix applied was not detailed in the conversation.

Summarized with AI on November 23. AI used: claude-sonnet-4-5-20250929.

The coupon is 50% discount, the discount amount (-50) is not correct, it should be -150

@wzc share your store URL..

https://purabonita.com/

It’s a test store with password, not online now. May I send the password to pallavi@oscprofessionals.com ?

@wzc ,

ok send now!

ok, the email is sent

Hello, Does anyone have the same problem ??

@wzc ,

Its working